Ampetronic terms and conditions Ampetronic and Listen Technologies

ORDERS

Will be completed in their entirety when stocks allow. All orders to be sent by email to sales@ampetronic.com and cannot be accepted by telephone. Once placed, orders form a binding commitment to purchase goods and services and can not be cancelled or terminated by the customer. The right is reserved to refuse cancellation of any order placed. The right is also reserved to suspend delivery of any order from time to time if any account is in arrears. Agreements to modify or cancel an order may be made at the sole discretion of Ampetronic.

PRICES

Prices are current at the time of issue and are subject to alteration at any time without notice outside of quotation validity periods. All goods are invoiced at the prices ruling at the point of order acceptance and are liable to VAT.

PAYMENT

Our standard trading terms are 30 days from date of invoice. Overdue accounts will be placed on a Pro Forma basis, or put on hold. In accordance with the Late Payment of Commercial Debts Regulations 2013, after 60 days or unless otherwise agreed, interest will be charged at the rate of 8% plus the current reference rate. In addition to this, debt recovery costs will be claimed on each overdue bill as follows: where the debt is under £999.99, £40 will be charged. Where it is between £1,000 and £9,999.99, £70 will be charged and where the debt is over £10,000, the sum of £100 will be charged. We will send a statement of account showing the invoice amount, interest due and recovery cost applicable when each invoice becomes overdue.

CARRIAGE

Charges incurred for deliveries will be invoiced at cost if so specified in the price list ruling at date of despatch.

OPENING ACCOUNTS

Customers who require a credit account are requested to furnish two Trade and one Banker’s reference, stating amount of credit required. Initial orders will be supplied only on a Cash with Order basis until such time as a credit account is established.

QUOTATIONS

All quotations are given at current prices and are valid for a period of 30 days unless stated otherwise.

GOVERNING LAW

All contracts between the buyer and the seller shall be governed by English Law.

WARRANTY

Ampetronic offer a full five year warranty on all products manufactured by us effective from date of shipment, provided the equipment has been used exclusively for the intended purpose and has not been modified, altered, used in an inappropriate manner or repaired by a non-authorised person. Exceptions are: Batteries which carry a 1 year warranty; Accessories such as microphones carry a 1 year warranty; Headphones and cables carry a 6 month warranty. For full terms of warranty see UP30057 Statement of Limited Warranty.

Any items sent for repair outside of this warranty period, will have a 6 month repair warranty.

All warranty periods start from the date equipment leaves Ampetronic and not when it is installed.

TECHNICAL DATA

Whilst every effort has been made to ensure the accuracy of technical data, Ampetronic accepts no liability in respect of any contingency arising from errors or omissions.

MANUFACTURERS’ TERMS

Manufacturers’ terms of warranty will apply where they differ in any respect and acceptance of such goods constitutes an acceptance of such conditions. Goods made specially cannot be cancelled without Ampetronic’ written consent.

LOSS OR DAMAGE

Shortages, goods damaged in transit or non-receipt of goods invoiced, must be notified in writing with invoice number within seven days of invoice date otherwise no claim can be recognised.

RETURNS

No goods can be returned for credit or replacement without prior consent. Such returns must be securely packed and received in a saleable condition in their original cartons and must be covered by your written advice quoting our invoice number and date. Goods returned will, at the discretion of Ampetronic, be subject to any restocking fees applicable at the time of sale. Any damage to equipment, or items missing, will be charged for. Customers returning goods without consent do so entirely at their own risk and no responsibility will be accepted by this Company for same. Chargeable repairs for items outside warranty will be invoiced at reasonable cost, plus carriage.

SPECIFIC CONDITIONS OF SALE

The property in the goods sold does not pass to the Buyer until the Seller has received payment in full for the goods and if the Buyer purports to sell the goods before payment, the proceeds of Sale in the hands of the Buyer belong to the Seller, until from the Buyer or otherwise, payment in full for the goods has been received by the Seller.
After delivery of the goods to the Buyer and pending payment thereof, the Buyer shall hold the goods as bailee for the Seller and notwithstanding that the property in the goods has passed to him, they shall be at the Buyer’s risk and the Seller shall always be entitled to call for their return or payment thereof notwithstanding their loss or destruction.

Privacy Policy

We understand the importance of maintaining and protecting your privacy and will not sell or rent your personally identifiable information to anyone.

When you engage in certain activities on this site, such as registering for an event, subscribing to a newsletter, or downloading information we may ask you to provide certain information about yourself by filling in an online form. The information you provide will be kept confidential and will be used to support your relationship with us. From time to time we may use this information to provide you with relevant information we think would be of particular interest. At a minimum we will always give you the opportunity to opt out of receiving such direct marketing. We will follow local requirements, such as allowing you to opt in before receiving unsolicited contact, where applicable.

We use information we hold about you to monitor the use of the site and to keep records of traffic flows to the site. This may be by using a “cookie” or small piece of information stored on your computer’s hard drive by your browser. The cookies that we use contain no personal information that could be used to identify you. It is possible to configure your browser so that cookies are not used automatically but this may prevent you from having the benefit of some of the site’s features.

We work closely with other organisations and individuals to perform functions on our behalf. Examples include processing credit card payments, sending postal mail and email, and customer service. They are provided with personal information necessary to perform the task and may not use it for any other purpose.

Account and other personal information will be released by us when we believe it is necessary to comply with law.

This site includes links to other sites which we consider may be of interest to you. We cannot and have not reviewed all of the sites linked to this site and cannot be liable for their content. Users link to other sites at their own risk and use such sites according to the terms and conditions of use of such sites.

By using the website you consent to the collection and use of your information as described in this policy.

Disclaimer

The material on our site is given for general information only, and does not constitute professional advice. You should take specific advice before taking a course of action as we do not accept, directly or indirectly, any responsibility for loss arising, directly or indirectly, from reliance on information on this site.

Given that the Internet is an open system we cannot warrant that the site and downloads reach you virus-free. You must, therefore, take all appropriate precautions for your own safety.

Copyright

In line with the Copyright, Designs and Patents Act 1988 (CPDA 1988) and Directive 91/250/EC (the Software Directive) the entire contents of this site are Copyright © Ampetronic 2000-2024. All rights reserved.

Ampetronic terms and conditions