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Cookie Policy

About this cookie policy

This Cookie Policy explains what cookies are and how we use them. You should read this policy to understand what cookies are, how we use them, the types of cookies we use i.e, the information we collect using cookies and how that information is used and how to control the cookie preferences. For further information on how we use, store and keep your personal data secure, see our Privacy Policy.

You can at any time change or withdraw your consent from the Cookie Declaration on our website.

Learn more about who we are, how you can contact us and how we process personal data in our Privacy Policy.

Your consent applies to the following domains:


What are cookies ?

Cookies are small text files that are used to store small pieces of information. The cookies are stored on your device when the website is loaded on your browser. These cookies help us make the website function properly, make the website more secure, provide better user experience, and understand how the website performs and to analyze what works and where it needs improvement.


How do we use cookies ?

As most of the online services, our website uses cookies first-party and third-party cookies for a number of purposes. The first-party cookies are mostly necessary for the website to function the right way, and they do not collect any of your personally identifiable data.

The third-party cookies used on our websites are used mainly for understanding how the website performs, how you interact with our website, keeping our services secure, providing advertisements that are relevant to you, and all in all providing you with a better and improved user experience and help speed up your future interactions with our website.


What types of cookies do we use ?

Essential: Some cookies are essential for you to be able to experience the full functionality of our site. They allow us to maintain user sessions and prevent any security threats. They do not collect or store any personal information. For example, these cookies allow you to log-in to your account and add products to your basket and checkout securely.

Statistics: These cookies store information like the number of visitors to the website, the number of unique visitors, which pages of the website have been visited, the source of the visit etc. This data helps us understand and analyze how well the website performs and where it needs improvement.

Marketing: Our website may display advertisements. Cookies are used to personalize the advertisements that we show to you so that they are meaningful to you. These cookies also help us keep track of the efficiency of these ad campaigns.

Functional: These are the cookies that help certain non-essential functionalities on our website. These functionalities include embedding content like videos or sharing contents on the website on social media platforms.

Preferences: These cookies help us store your settings and browsing preferences like language preferences so that you have a better and efficient experience on future visits to the website.

The below list details the cookies used in our website.

_gaUsed to distinguish users to Google Analytics.
_gac_[property-id]Contains campaign related information for the user for Google Analytics.
_gatUsed to throttle request rate for Google Analytics.
_gidUsed to distinguish users to Google Analytics.
cookielawinfo-checkbox-necessaryCookie that keeps track of which cookies you approved.
cookielawinfo-checkbox-non-necessaryCookie that keeps track of which cookies you approved.
isProactiveInviteThis cookie identifies whether the user has been invited to a proactive SnapEngage live chat.
PHPSESSIDCookie generated by applications based on the PHP language. This is a general purpose identifier used to maintain user session variables.
SnapABugChatWindowTracking of the chat box position and minimise status.
SnapABugHistoryIdentifies a visitor for SnapEngage live chat to enable a history of engagement to be recorded.
SnapABugNoProactiveChatSnapEngage live chat flag to avoid proactively prompting visitors again.
SnapABugRefCookie that records landing page and origin of a visitor for SnapEngage live chat.
SnapABugUserAliasThis cookie is used on future SnapEngage live chats to send the alias to the chat agent and update the chat case.
SnapABugUserEmailVisitor email address used to pre-populate the SnapEngage prechat or offline from ’email’ field.
SnapABugVisitCookie that identifies a new user session for SnapEngage live chat.
viewed_cookie_policySet to ‘yes’ when the cookie message has been viewed and accepted.
wow.anonymousidAnonymous visitor ID for CommuniGator.
wow.scheduleCommuniGator analytics.
wow.sessionCommuniGator analytics.
wow.utmvaluesStores the UTM values for the session.


How can I control the cookie preferences ?

Should you decide to change your preferences later through your browsing session, you can click on the “Privacy & Cookie Policy” tab on your screen. This will display the consent notice again enabling you to change your preferences or withdraw your consent entirely.

In addition to this, different browsers provide different methods to block and delete cookies used by websites. You can change the settings of your browser to block/delete the cookies. To find out more out more on how to manage and delete cookies, visit